Frequently Asked Questions

Yes!  Any product can be returned accompanied by the original receipt and product is unopened and in saleable condition.  For large returns, a restocking fee may apply.

You cannot change your email yourself as it's how we uniquely identify your account. If you need to change your account, please email us - [email protected]

Once orders have been confirmed and payment has been received sales are final.  If an exchange is required, customers will need to come to the store with their original receipt.  

Did you receive a confirmation email for your order?  If not your order was not completed, please try again.  If yes, please call the store at 604-731-0617 to inquire.

Didn’t Find Your Answer?

In case you weren’t able to find your answer, please feel free to contact us either via email at [email protected], phone at 604 – 731 – 8750 or contact us on our contact us page.